The New York Court of Appeals has held that the actions of a city and county in holding out the 911 number as a number to be called by someone in need of emergency assistance, the plaintiff's placing of a telephone call in reliance on that holding out, and the plaintiff's further reliance on the assurance that help was on its way, created a duty on the part of the city and county to respond to plaintiff's plea for help in a nonnegligent fashion.
DeLong v. Erie County, 89 A.D.2d 376, 455 N.Y.S.2d 887 (1982).
Municipal Corporations - Governmental Immunity - Tort Liability - Negligence,
Duq. L. Rev.
Available at: https://dsc.duq.edu/dlr/vol22/iss1/12