Author

Svetlana Doni

Defense Date

3-29-2010

Graduation Date

2010

Availability

Immediate Access

Submission Type

thesis

Degree Name

MA

Department

Graduate Center for Social and Public Policy

School

McAnulty College and Graduate School of Liberal Arts

Committee Chair

Joseph Yenerall

Committee Member

Linda Morrison

Keywords

Allegheny County, CANS Comprehensive, child-serving, children, Department of Human Services (DHS)

Abstract

In the last decade, the Allegheny County constituents could witness the transformation of a widely criticized system of divided services into a single Department of Human Services. As an attempt to improve service planning DHS moved to a common assessment (CANS Comprehensive) shared across the child-serving offices/systems that would lead to a shared service plan and an overall integrated service delivery process. The primary goal of the CANS is to support communication between systems and, in the end, help the integration process within DHS.

This study describes what CANS is and how it became a central point in Human Services in Allegheny County. On the other hand it looks at the dynamics of implementing this new assessment across offices with a focus on the challenges different systems face, while implementing the new tool.

Format

PDF

Language

English

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