There's Work to be Done: Exploring Library–Vendor Relations
DOI
10.1080/07317131.2017.1238196
Document Type
Journal Article
Publication Date
1-2-2017
Publication Title
Technical Services Quarterly
Volume
34
Issue
1
First Page
13
Last Page
33
ISSN
7317131
Keywords
Business relationships, communication, customer relations, library–publisher relationships, library–vendor relationships, vendor relations
Abstract
Academic library and vendor professionals were surveyed to determine strengths and weaknesses of these relationships—revealing, in some cases, conflicting priorities. The two groups offered perspectives on communication preferences, organizational strategies, priorities, and local challenges. Trends emerging from the survey results highlight a need to explore the library–vendor relationship further. This article will be of interest to academic librarians and staff working regularly with vendors in acquisitions or collection management.
Open Access
Green Accepted
Preprint
Repository Citation
Ostergaard, K., & Rossmann, D. (2017). There's Work to be Done: Exploring Library–Vendor Relations. Technical Services Quarterly, 34 (1), 13-33. https://doi.org/10.1080/07317131.2017.1238196